As OPM software solution was developed by us, our support and technical team has the expertise to provide you with flawless, first-class support services.
Our support and technical team will typically support you in the following areas
In order to achieve efficient and fast support, we also utilise a proven, structured, support escalation procedure that integrates client in-house support and support from Ofek.
Contact our support team on:
or use our contact form
TelephoneThe help desk facility is open Monday to Friday, 08:30 am to 05:15 pm to help you with any issues that might arise during your working day.
WebOn-line remote support is provided on the Cloud or the client network.
On SiteSupport and assistance is provided on site as required
Mission CriticalMission critical support is provided on a 24 hours, Seven days a week basis.